Communications Training
376-01 Bulk Power System Communication Basics
When you complete this lesson, you will understand the three levels of BPS communication as they relate to the system operator.
- Describe the basics of BPS communication
- Explain the importance of fiber optic network configuration
- Define Interpersonal Communication and Alternative Interpersonal Communication
- Explain how the 11 requirements of NERC Standard COM-001-2 apply to NERC system operator positions
- Describe how the 11 requirements of NERC Standard COM-001-2 apply to non-system operator positions
- Explain communication maintenance testing schedules and requirements
- Explain the migration to NASPI
376-02 Bulk Power System Communication
When you complete this lesson, you will be able to communicate clearly and concisely according to documented protocols using three-part communication and the phonetic alphabet.
- Identify the four principles of interpersonal communication
- Describe the development of interpersonal communications
- Recognize the importance of Operating Instructions to the BES
- Recall a general description of three-part communication
- Describe three-part communication when relaying Operating Instructions
- Recall the letter-word combinations in the phonetic alphabet
- Describe the phonetic alphabet when relaying information
- Recall the requirements of COM-002-4
- Conduct simulation exercises for three-part communication